Keep getting the same message, how do we get this fixed I need to access these documents. Thank you.
Hi Victoria,
Welcome to Box Community and glad to assist!
Are you accessing the file through box.com or in your local Box folder? Also, please attach a screenshot of your error using this forum.
We'd love to further assist!
Hello,I open on the box.com: https://app.box.com/file/1476984865241
Hello, I am still waiting on a response.
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