Keep getting the same message, how do we get this fixed I need to access these documents. Thank you.
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Hi Victoria,
Welcome to Box Community and glad to assist!
Are you accessing the file through box.com or in your local Box folder? Also, please attach a screenshot of your error using this forum.
We'd love to further assist!
Hello,
I open on the box.com: https://app.box.com/file/1476984865241
Hello, I am still waiting on a response.
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