I'm getting the following error message when trying to access a folder:
Oops! We can't seem to find the page you're looking for.
Any help would be appreciated
Question
Oops error message
Hi Damian,
Welcome to the Box Community!
We usually see this message if you access a folder using a Box account linked to a different email that was invited to access that folder.
Please make sure that when accessing a folder, you are logged in to the Box account that is linked to the exact email address that was invited to the folder.
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.