Skip to main content
Question

One seat is missing. What to do?

  • May 23, 2025
  • 1 reply
  • 14 views

Forum|alt.badge.img

It says that 2 seats (out of 3 ) are taken, and here is only me  . What is going on?
I bought package with 3 seats. Also I am not able to see who is the "user" to whom second seat is given. I can see only myself and no one else. The "support" tab is not clickable. 

I appriciate every response.

1 reply

Forum|alt.badge.img

Hi Aleksandra, 

Welcome to Box Community!

To assist you with your seats/license issue, please contact our billing team directly at billing@box.com

Thanks for posting! 

Best,
Ann