ON BOX is no longer active the folder created by my colleague who left the company. Since April 1, the date of release and disposal of his email we no longer see the folders. Inside is much of our project work. How can we recover it?
Question
ON BOX is no longer active the folder created by my colleague who left the company.
Hi Enzo,
Welcome to the Box Community!
It's likely the content was deleted together with the previous employee's Box account. I would recommend reaching out to your Box Admin on recovering the account and its contents.
It also looks like you are part of an organization that requires their managed users to contact your internal helpdesk or IT team for issues related to Box.
Kindly reach out to your internal helpdesk or IT team for further assistance on looking into this.
Best regards,
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