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Question

Older file versions not available

  • May 23, 2025
  • 1 reply
  • 12 views

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Hi, i have upgraded my plan, but instead of 10 version, i see only 2 version available for that particular file. please assist me to retrieve the other versions. thanks

1 reply

Forum|alt.badge.img

Hi there, 

Welcome to the Box Community!

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.

Thanks!