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Question

old phone # and 2 step authorization

  • May 22, 2025
  • 1 reply
  • 4 views

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Hello, 

I'm having a similar problem as others -- i no longer have access to the phone that was used for 2-step authorization and could use some help getting into my account.

Thanks!

1 reply

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Hi there, 
 
Welcome to the Box Community! 
This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
Please check your email for updates. 
 
Best,