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Question

Old employee with admin "box"

  • July 25, 2025
  • 1 reply
  • 27 views
T
  • TSI
  • New Participant

I had box downloaded on a computer that was given to an employee. That employee has left the company so I changed the password so the files could not be accessed. Because it was downloaded, these files are still accessible. What can I do to make sure they aren’t available on devices it has been downloaded on?

    DonHammons

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • July 30, 2025

    Hi ​@TSI, 

    Welcome to Box Community, and we’re glad to help! 

    Let’s begin with the following information, please bear with me.

    • What is the Operating System running in your machine? 
    • Could you check the Box Desktop version that’s installed in the machine? 

     

    We look forward to your reply! 

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