Why is The Box client creating multiple folders ("old_Box", "old_Box_2", "old_Box_3"...and so on, see pic) under my user account on the computer? They are all empty and when I delete them they keep coming back. What are their purpose?
Question
"old_Box" folders
Hi Kenneth,
Welcome to Box Community and glad to assist!
To help you isolate the issue:
- Are these folders showing inside your local Box folder?
- Are these folders in the Box website as well?
- Can I confirm the Operating System running in your machine?
- What is your current Box version?
We'd love to hear back from you!
I deleted them on my computer several times a couple of weeks ago and since then I don´t see them any more... I never saw them in the Box online... I´m running W10 Home on the computer... I don´t know the current Box version or where I can see that...
Everything is working fine now.
Thanks/Kenneth
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.