My old work account (that I no longer have access to) has my phone number for 2FA. They have not updated it. How do I get Box to change my 2FA? I have no way of contacting my old work account
Question
Old account uses my phone number for Two-Factor Authentication
Hi Nico,
Welcome to the Box Community!
This might require some account specific information, so I've submitted a ticket to Product Support on your behalf. You should be receiving an email confirmation shortly.
Please check your email for details and updates.
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.