We are no longer able to provision users in Okta. We are getting the following error " Automatic provisioning of user XXXXX to app Box failed: Could not create new user. 409 - User with the specified login already exists.".  I tried adding the users in the console as mentioned below but also got an error.

https://support.box.com/hc/en-us/community/posts/4408953935379-Issue-with-user-provisioning-from-Okta-to-Box-via-API