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Question

Office online does not work

  • May 22, 2025
  • 2 replies
  • 13 views
C
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When I try to open one of my spreadsheets through excel online to make edits, I can't and I get a message to log into Office 365.BOX1_x2d-_CMGXzB2C6IB6b-WtA.png

    2 replies

    C
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    Hi Lucas, 

    Welcome to the Box Community!

    To be able to use the Office online integration, you must have a business Office 365 account if you are part of a Business or Enterprise account.

    If you are a free Box user, you can use the integration without a Microsoft Office Online account.

    For more details about this integration, please check out this article:https://support.box.com/hc/en-us/articles/360044196433-Box-for-Office-Integrations#bfo_officeonline

    Best,

    C
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    Hi France,

    I have a business Office 365 account but when I try to open a document through office online it doesn't allow me and I can't work on the documents.

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