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Question

Ocado Retail Supplier Communications invited you to collaborate in a folder

  • May 27, 2025
  • 1 reply
  • 10 views

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I received an email inviting me to collaborate on a folder called DAYBREAK FOODS LTD_13.

I already have a box account and the instructions say:

If you already have a BOX account, simply click “Go to Folder” to access it

I am logged into my account and I cannot see anywhere to click go to folder

 

Please advise

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Sally,

Welcome to the Box Community! I'm happy to help.

I checked your Box account using this email and can't locate the folder that was shared to you.

This means that either you haven't accepted the invitation sent through email or the folder was deleted by the owner. 

Please have this checked.

Best,