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Question

Number of licenses

  • May 23, 2025
  • 1 reply
  • 31 views
C
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I want to reduce my current number of licenses. Please tell me how to do it.

    1 reply

    C
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    Hi there, 

    Welcome to the Box Community, I'm happy to help!

    If you wish to reduce your current number of seats, this can be requested with Box cancellations team as stated in this article: https://support.box.com/hc/en-us/articles/360044193073-Decreasing-Seats-From-Your-Subscription

    I see that you have an active ticket for this request with the team and they are reviewing your request. 

    Please continue working with them and check your email for updates.

    Best Regards, 

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