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Question

notifying collaborators when a new file is uploaded?

  • May 22, 2025
  • 1 reply
  • 104 views
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In the prior question about this 2 years ago, the answer did not answer the question.  How do I automate Box to alert all collaborators when a new file has been uploaded to a folder?   My "default settings" only relate to me as the owner and does not talk about this specific item.  Do I have to manually do this with the specific folder each time or can i set a global setting, again, specific to notifying by email all collaborators when any of us upload a new file to a specific folder.   Lastly, if so, will it describe which folder and/or the file that was uploaded in the email or just simply say a file was uploaded? 

    1 reply

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    Hi Todd, 

    Welcome to the Box Community, I'm happy to help!

    End users can have different "account wide" settings by manually adjusting their email notification settings. Furthermore, users collaborating in a folder can also set their own specific Folder level email notifications (if allowed by the folder owner).

    Users that were invited into a collaborative folder, and want to receive email updates for changes to that folder must setup email notifications from their own account, you cannot adjust this settings for them.

    If your collaborators are looking to adjust the email notification for activities in folders they joined, you may refer them to this help article: https://support.box.com/hc/en-us/articles/360043696014-Understanding-Box-Folder-Settings#emailnotifications 

    Thanks for reaching out and please let us know how else we can help!

    Regards,

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