Hi there,
I am a "co-owner" of a folder. I have my account settings to have notifications enabled for "Items I've joined" and disabled for "Items I own". I have another collaborator working on that folder. When that user adds a file to my co-owned folder, I am not receiving notifications. Have I set my notifications incorrectly? Should I enable "Items I own" instead of "Items I've joined"?
Please clarify. Let me know of any further details.
Hi Sunitha,
Welcome to Box Community and I'm here to help!
Co-Owners remain as a collaborator in the folder and allowing "Items I've joined" to trigger email notification should work in this folder you're referring to.
And if you happen to come across an issue receiving email notifications, you might want to check the following:
If the issue persist, you may open a ticket and have our Product Support team to assist.
Thanks for posting!
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