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Notifications

  • May 22, 2025
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No notifications even though all boxes checked in settings, partial boxes checked in Folder however when I try to add / change, says sorry problem making changes. I Need to be notified.....pls have tech look at this. Thank youi

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    Hi Don, 

    Welcome to the Box Community, I'm happy to help!

    Are you having trouble saving the changes you tried applying for your email notification settings? Can you logout and then login back to your account , and try it again?

    By the way, I just want to mention that you may set-up notification on folders you joined and receive notifications on actions taken by your collaborators but please be advised that you cannot trigger email notifications to yourself for actions you triggered. Only collaborators that enabled notifications can receive notification on changes you made on a shared content.

    For more information on managing email notification for your account, please take a look at this article: https://support.box.com/hc/en-us/articles/360044196513-Manage-Account-Settings#emailnotifications 

    Thanks for reaching out and let us know if you have any questions!

    Regards, 

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