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notifications

  • May 22, 2025
  • 1 reply
  • 15 views

Forum|alt.badge.img

why can't I received some notifications according to the email?some has received but other more important thing don't.

1 reply

Forum|alt.badge.img

Hi Cui,

Welcome to the Box Community!

Can you provide examples of the email notifications you failed to receive?

Are you not receiving any email notification from Box or is this specific notification for certain action like download, delete, preview?

Have you checked out this article on "Troubleshooting issues with email Notifications"? This might be relevant with your next step!

Best,