Skip to main content
Question

Notification emails

  • May 22, 2025
  • 1 reply
  • 5 views

Forum|alt.badge.img

I added a new employee and they have not received the notification email.  We have tried to resend it multiple times and nothing.  Box emails are not blocked.  Any help is greatly appreciated.

1 reply

Forum|alt.badge.img

Hi there, 

Welcome to the Box Community! 

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

Thanks!