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Question

Notification Email

  • May 23, 2025
  • 1 reply
  • 48 views

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Hello, i put on the check mark everything notifcation email of  "in Items I've joined" still I couldn't get anything with e-mail even my teammates uploaded. Everyday, i look my email box, check my junk box... still nothing. 
also if APP works, it's fine i thought... but there is no any setting to set notification of uploads on the APP, right??
I hope it's work to share files smoothly. 

1 reply

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Hi there, 

Welcome to the Box Community, I'm happy to help!

Can you check the Folder settings to see if the email notifications is set to follow your default notification settings or something else?

Check out this article to learn more about setting up notification on Folders that you joined: https://support.box.com/hc/en-us/articles/360043696014-Understanding-Box-Folder-Settings#emailnotifications 

Let me know how it goes and if you have questions!

Regards,