Question
Notes on box app ios doesn’t open
When opening a box note from the ios app an error message appears: “impossible to charge the element”. Opening via laptop works…
Hi Yann,
Welcome to the Box community!
Please make sure that the Box for iOS app is update and your firewall is configured for Box apps. Here's the article for reference: Configuring A Firewall For Box Applications and Services
Thank you for posting!
The app is updated. Firewall is fine as other files (pdf, ppt, doc, xls…) open juste fine. The problem concerns only the box notes.
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