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Question

Not Syncing

  • May 23, 2025
  • 3 replies
  • 43 views

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BOX NOT SYNCING TO DESKTOP & NOT OPENING

3 replies

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Hi George, 

Welcome to Box Community and glad to help! 

Can we begin by identifying your current Box version and your Operating System? 

We'd love to further assist! 


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Some of my files aren't syncing between BOX and my computer.  I've unsynced and the resynced it and still nothing.  It's happening for about 100 files.  Windows and its a company box.


  • New Member
  • May 18, 2026

Having the same issue and full uninstall and reinstall has done nothing. I see 40 files online in the folder and 4 in my local with no active transfers… 

 

What is going on?