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Question

Not synced

  • May 27, 2025
  • 1 reply
  • 11 views

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Logs sent at 10:10 on Jan 23

Some files are synchronized to the client and some are not.

What are the files that aren't syncing, and why aren't they syncing?

1 reply

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Hi there,

Welcome to the Box Community! I'm happy to help.

This guide contains common Box Sync issues and what to do if files are not syncing.

https://support.box.com/hc/en-us/articles/360043697594-Box-Sync-Troubleshooting-Basics

Best,