Skip to main content
Question

Not Receiving Verification Email

  • May 23, 2025
  • 2 replies
  • 18 views

Forum|alt.badge.img

I am not receiving the confirmation email to verify a box account. Whenever I try to login it just says that it will send an email with a confirmation link but I haven't received it.

mail address  :   [personal information–redacted]

2 replies

Forum|alt.badge.img

Hi Jonghyuk,

Welcome to the Box Community, I'm happy to help!

The email you have provided is suppressed and I have removed it from the list. Should now be able to receive emails from Box.

Feel free to write back in if you have any questions for me!


Forum|alt.badge.img

Hello

I have the same issue with a new email we are trying to register a box account (pub****ad@d****ng.cl.

Regards