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Question

Not Receiving Verification Email

  • May 23, 2025
  • 2 replies
  • 38 views

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I am not receiving the confirmation email to verify a box account. Whenever I try to login it just says that it will send an email with a confirmation link but I haven't received it.

2 replies

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Hi Caleb,

Welcome to the Box Community! I'm happy to help.

This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

Please check your email for updates. 

Best, 


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has this been resolved? I'm having the same issue and can't find a resolution