Question

Not receiving the reset password mail

Hello, I am not receiving the reset password email. I have checked the junk/spam folder and nothing. Is there something wrong on your side?

Please resolve this issue of mine as soon as possible.

Thanks

Hi Chandini,

Welcome to the Box Community, I'm happy to help!

This might require some account specific information, so I've submitted a case to Box Support on your behalf.

Kindly check your email for details and updates.

All the Best,

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