Skip to main content
Question

Not receiving the reset password mail

  • May 23, 2025
  • 1 reply
  • 59 views
Forum|alt.badge.img

Hello, I am not receiving the reset password email. I have checked the junk/spam folder and nothing. Is there something wrong on your side?

Please resolve this issue of mine as soon as possible.

Thanks

    1 reply

    Forum|alt.badge.img

    Hi Chandini, 

    Welcome to the Box Community, I'm happy to help!

    This might require some account specific information, so I've submitted a case to Box Support on your behalf.

    Kindly check your email for details and updates.

    All the Best,

    Terms of ServiceAccessibility statement