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Question

Not receiving security code

  • May 27, 2025
  • 1 reply
  • 22 views

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Hi, I am unable to receive any security code for two factor verification and it was alright a few months. Can you please look into this matter and resolve.

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Justo, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

Thanks for posting!