My team member is having issue to reset password as he is not receiving email on his outlook. His email id: <personal information-redacted>
Hi Suman,
Welcome to Box Community and glad to assist!
The email address you've indicated in this post is not registered to Box. This is why he's not receiving the password reset email.
In this case, I encourage your colleague to setup an account with Box instead. And register for free: https://www.box.com/en-ca/pricing/individual
Thanks for posting!
Hello, I need help reseting my password for my box account. I made this account as I can't sign in to my work box.com. I am not seeing the reset password emails coming in. Please PM me.
Thanks!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.