Hello,
Several of our employees are not receiving the reset password email. They all have checked the junk/spam folder and nothing. Is there something wrong on your side?
Thanks
Question
Not receiving reset password email
Hi Carlos,
Welcome to the Box Community! I'm happy to help.
This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
Please check your email for updates.
Best,
I am having the same issue. Not with this email but another one. I had emailed earlier but not response so far.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.