I have an old box account that I haven't used in over 6 months, and I can't remember the password. when I tried to reset the password, I do not get the email. I have checked my junk email and it's not blocked by my firewall. What else could be stopping this from being sent to me?
Question
Not receiving password reset emails
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.