Hi, I set up a Box log in and requested a password before setting up the email address. We have tried since but still dont get these emails. Can you please see if this email address [personal information–redacted] has been added to the suppression list?
thanks
Hi Clare,
Welcome to the Box Community!
This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.
Thanks for posting!
Best,
Ann
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
