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Hi, I set up a Box log in and requested a password before setting up the email address. We have tried since but still dont get these emails. Can you please see if this email address [personal information–redacted] has been added to the suppression list?


thanks

Hi Clare,


Welcome to the Box Community!


This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.


Thanks for posting!


Best,
Ann


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