I have sent a new user an email confirmation and is not receiving the email. I have resent it multiple times and still not receiving.
Question
Not receiving email confirmation
Hi there,
Welcome to the Box Community, I'm happy to help!
This is something our Product Support team can help investigate with you and will require specific account information so I went ahead and submitted a ticket on your behalf.
Kindly check your email for details and updates.
Thanks for reaching out and let us know how else we can help!
Regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.