Hi,
We are trying to send an invitation to our new colleague but she does not receive a confirmation email. We added box domains to our white list but it still isn´t working. What should we do next?
Question
Not receiving confirmation emails
Hi Minami,
Welcome to the Box Community!
This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Please check your email for details and updates. Thanks for your patience!
Best,
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