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Question

Not receiving confirmation email after changing email address

  • May 23, 2025
  • 1 reply
  • 7 views

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Email is likely suppressed and needs to be released.  Updated user over the weekend but emails weren't coming thru yet.  This is for another user at our office, please contact me directly to provide that user.

 

 Thanks - Lesa

 

1 reply

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Hi Lesa,

Welcome to Box Community and glad to help! 

We have created a new case and a member of our team will contact you through email, please keep an eye out. 

Thanks for posting!