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Question

not receiving Box confirmation email

  • May 22, 2025
  • 1 reply
  • 19 views

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Hi- I sent an invitation to  new employee but he is not receive a confirmation email. I set him up the same way as every other employee. What should we do next?

1 reply

Forum|alt.badge.img

Hi Leslie, 

Welcome to the Box Community!

This might require some account specific information to resolve, so I've submitted a case to Box Support on your behalf.

You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

Thanks for reaching out and let us know how else we can help!

Regards,