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Question

Not received notification email with Box relay

  • May 23, 2025
  • 2 replies
  • 22 views

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Good morning from sunny Japan!

Sorry for bothering you, but could you give me a hand?

I've set new work-flow with Box relay to receive email when the file uploaded via file request.

However, it seems to dosen't work because there is no any confirmation email from Box in my mail box.

Thank you for your support in advance.

2 replies

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Hi there,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting! 


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I"m sorry that I've solved the problem by myself. 

Please ignore my post and thank you so much for your support as always.

Sincerely.