Question

Not getting SMS Text for Authentication

Hello, I am not getting the SMS alerts to authenticate my account. Please advise who to contact to trouble shoot and correct.

Hi Gabriella,

Welcome to the Box Community! I'm happy to help.

This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

Please check your email for updates.

Best,

Hello AJ,

I am facing the same problem when attempting to login to Box Drive. i am not getting the SMS text for authentication.

can you please create a ticket for me as well.

thanks Ramzy Naber

Likewise, please would it be possible to advise. Thank-you. J Stobart

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