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Hello, 


I am working with a coworker who is having trouble locating her 'reset-password' email. They have checked their spam folder as well and still no luck. Is there a way to fix this or resend it to make sure that she receives the email?


Thank you. 

Hi Josh, 


Welcome to Box Community!


To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.


Thanks for posting!


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