Hi guys,
I have selected my notification requirements in the following manner. But I am not receiving any notification in my email.
I have also added the following URLs to the safe senders list just to ensure that the notifications don't go into Junk.
box.com
notify.box.com
notify-e.box.com
notify-w.box.com
reply.box.com
track.box.com
track.notify-e.box.com
track.notify-w.box.com
Can anyone help with a solution?
Thanks,
Hi Sriram,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
All the Best,
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