Not getting Confirmation Mail

Hi Allen, 

Welcome to Box Community and glad to assist! 

We've removed your colleague's email address from our suppression list to make sure he/she will continue to receive email from Box. Should the issue continue, please visit this article for the suggested fix. 

Additionally, we highly encourage everyone to refrain from providing your personal data such as your email address in this Support Forum. This is to keep your data private and secured. 

Thanks for posting!