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Question

Not getting Confirmation Mail

  • May 22, 2025
  • 2 replies
  • 13 views

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My Friend is not getting the Confirmation Mail. So not able to create a ticket also. need help

Mail ID : 

[personal information--redacted]

Display Name : Josin Jose

2 replies

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Hi Allen, 

Welcome to the Box Community, I'm happy to help!

This might require some account specific information, so I've submitted a case to Box Support on your behalf.

Kindly check your email inbox for details and updates.

Sincerely,

 

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Hi 362976492687 a friend of mine is having the same problem as Allen Thomas. My friend received a message to be invited but when he does a login he never receive a confirmation email of BOX.

His email is: emoc@nordika.dk and his name is Eduardo Molica.
We cannot create another account because the acess to a box is only for company emails.

Could you help us?