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Not enough disk space

  • May 23, 2025
  • 1 reply
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Box says I don't have enough disk space to open a file.  I have removed 20 GB of files; the message is the same.  I have OneDrive and DropBox on the same computer and have no problem opening files. 

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    Hi Michael, 

    Welcome to Box Community and glad to help! 

    We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum if you'll get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting! 

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