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Question

Not being prompted for 2FA even though it is on

  • May 23, 2025
  • 1 reply
  • 7 views

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Hello,

I've turned on 2FA and I'm not being prompted for it when logging on through Windows Chrome.  

1 reply

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Hi there, 

Welcome to the Box Community! 

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

Thanks!