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Question

Not allowed to view documents, nor download them

  • May 22, 2025
  • 3 replies
  • 21 views

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Receiving the following errors, 

Can not open documents, as editor permissions. 

Multiple people across different locations are experiencing the same issue. 

Help!

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3 replies

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same!


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Everything seems to be working now


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Hi Everyone,

Welcome to the Box Community, I'm happy to help!

Earlier today, we had an issue impacting Box Notes, and some users may have also experienced issues with logins, uploads, and downloads as well. Our internal team has informed us that the issue you reported should now be resolved. Can you confirm if you are still seeing the issue on your end?

For the latest status, please visit status.box.com

Regards,