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I've been having issues uploading jpg photos. Not all files are uploading, and the order they show up is not in numerical order, making it really hard to know which photos are missing.


Please Help!

Hi Francisco, 


Welcome to the Box Community!


Have you checked out this article on Troubleshooting uploads to Box: https://support.box.com/hc/en-us/articles/360044196773-Troubleshooting-Uploads-to-Box 


The article provides troubleshooting guidelines that you may follow in the event that you encounter issue uploading files to Box.


This may be relevant to your problem with the next steps!


Hello,

For the uploading issue, first, check if the problematic JPGs are corrupted by trying to open them with different software or re-downloading them. Also, make sure they aren't exceeding any file size or dimension limits set by the PrepaidCardStatus Login platform you're using. Clearing your browser's cache or trying a different browser can often resolve upload glitches. For the out-of-order problem, it's because computers sort 1.jpg, 10.jpg, then 2.jpg alphabetically. The fix is simple: rename your photos with leading zeros so all filenames have the same number of digits (e.g., 001.jpg, 002.jpg, ..., 010.jpg, 100.jpg). You can do this using a batch rename feature in your operating system or a dedicated photo management tool.


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