I was getting errors saying 6K files not syncing to laptop. I worked through "ALL" the errors. Not it states that "FILES SYNCED". However, we have 6 major folders and under our 02 ACCS Merchant folder where we have the most of our files A_Z I only have "A. P. M" yet I have no further error messages to correct...and under each of those folders there should be 10 to 20 folders and those files are missing too. Obviously, it is not syncing. If you look at 03 ACCS Sales... Those files have synced. I don't understand..
Question
Not all Files not syncing to laptop
Hi there,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
All the Best,
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