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Question

Not Able to preview JPEG image files through Box Tools on my computer until I open the file

  • May 23, 2025
  • 1 reply
  • 13 views

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Just to be clear. I am able to preview JPEG image files through the box online. It is important for my reserach that I can take a photo and quickly see it and work with it on my computer. I am using a MacBook Pro.hdq01HEP070WEAMXBE4FEV3FTHNNF.png

1 reply

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Hi Brian,

Welcome to Box Community and glad to help!

Looks like you have a designated team that communicates with Box directly.

At this rate, please reach out to your internal helpdesk team to contact Premier Services.

Thanks for posting!