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Question

Not able to create folder or upload anything At All Files location.

  • May 27, 2025
  • 1 reply
  • 11 views

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Hi,

in All file location, New + is greyed out and i cannot create a new file or even upload a folder or file

Please Help

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1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Johnson,

Welcome to Box Community and glad to assist!

Upon checking, your current Enterprise Setting is preventing you from creating/uploading your own content. At this rate, please contact your Box Administrator to allow this. 

Thanks for posting!