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Question

Not able to create automation with move file for triggered file upload

  • August 25, 2026
  • 1 reply
  • 20 views

Hi, 

I’m trying to create an automation, where when a file is uploaded via a file upload, it needs to be moved to another destination folder. The destination folder is to be selected based on the metadata value of the uploaded file. 

Currently, the move file outcome is not showing the option to select the triggered file, it only shows Pick a file from box, making it static. I would want select the triggered file upload to be moved. 

When I’m adding a Folder action(tried this for debugging), it shows the triggered Folder.

Ideally I would want the same Variable File field to be shown for the Move File action. 
​​​​​​​Please help!

1 reply

Rona Box
  • Community Manager
  • August 25, 2026

Hi ​@Anna Thomas

Welcome to Box Community, and we’re glad to assist regarding Box Automate! 

To get a closer look, I opened a new support ticket and a member from the Box Product Support team will reach out to you through email. 

 

Please keep an eye out and we hope to get this sorted out soon!