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Question

Not able to access Box Folder

  • May 27, 2025
  • 1 reply
  • 83 views
C
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Hi Team,

 

I am unable to access the 

[personal information--redacted]

 

Could you please check and help

    1 reply

    C
    Forum|alt.badge.img

    Hi Shubhra, 

    Welcome to the Box Community, I'm happy to help!

    To confirm, did you receive an invitation via email to access this folder? If yes, and you have previously access this folder with no issue, it is most likely that the owner of the collaborative folder has removed you as a collaborator on the collaborative folder.

    You will have to contact the folder owner of the collaborative folder to have them re-invite you to that folder again.

    Thanks for reaching out and let us know how else we can help!

    Regards, 

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