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Question

No way to approve app, and no support user generated

  • May 23, 2025
  • 1 reply
  • 20 views

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Dear Box team / community,

I have created a new app with CCG (server authentication), with App+Enterprise access.

I can make API calls from an iOS app using the developer token, but my personal user ID doesn't work when trying to call:

sdk.getCCGClientForUser(userId: "<USER_ID>")

Apparently I need a service user ID to put here, but there are none listed and I can't see any way to get Box approval for this app, there is no tab for Authorisation in my app?

Does anyone know what the solution is? Do I need to upgrade my account (currently individual) or am I missing something else?

1 reply

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Hi there, 

Welcome to Box Community and glad to assist! 

In regards to your API inquiries, you may repost this in https://forum.box.com/. 

We'd love to have you there and happy weekend!